- WHEN WILL MY ORDER SHIP?
all orders are packed and shipped from our studio in SLOVAKIA (EUROPE) within 1-3 business days.
*you will get a notification when your order is shipped*
- INTERNATIONAL SHIPPING
We currently ship everywhere.
- SHIPPING RATES & FREE SHIPPING
We currently offer WORLDWIDE FREE SHIPPING.
-please note that any custom fees are the responsibility of the customer and are not included in the cost of your order-
- SHIPPING TIMES
the postal service estimates (under normal circumstances) are:
domestic (slovakia): 1-3 business days
EU countries: 5-10 business days
rest of the world: 8-15 business days
-please note that these are just estimates provided by the postal service and shipping times can vary greatly. this is unfortunately out of our control and we are not responsible for any delays that may occur during the shipping process-
all orders are shipped via registered mail, which means the package will require a signature upon delivery. if no recipient is available during delivery, the package will be available for pick-up at the nearest post office and, in some countries, you can schedule a re-delivery. for more info, you can always check the tracking updates on your country's postal service website with the tracking number provided.
*RETURNS & EXCHANGES*
We don't accept cancellations, but please contact us if you have any problems with your order.
All discounted purchases are final. If your order arrives damaged or if there are any issues, please get in contact with us so that we can sort out a solution.
If you're not happy with your full-price purchase and you'd like to return it, please contact us within 5 days after receiving it. We will provide all the return information as quickly as possible! You'll be able to receive a full refund on the cost of the returned products. Please note that customers are responsible for return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value.
If your order is returned to us, we cannot re-send it.
Please double check your delivery address before placing your order and get in contact with us within 24 hours of ordering if you realise there is a mistake. We won't re-send or refund orders lost due to the wrong address.